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Average rating:  

 37 reviews

Great Care for my 92 year old mother

Professional and compassionate, both Amy and Issac have been wonderful to my 92 year mother as she struggled to find a hearing aid that would work for her. They were and are focused on the needs of my mother and her comfort with the whole process. Terrific group! Thank you so much for your kindness to all of us.

Ken and I want to thank you for your very kind and professional service during his several visits with you where everything you offered came true! At age 85+ with hearing difficulties most of his life, Ken is now hearing very well with his new hearing aids. Family members have noticed a remarkable improvement, especially in groups of people. We thank you for your friendly and valuable service.

by Pamela on Elk Grove Hearing

I am very pleased working with everyone at the office. In the past I have never had things explained so carefully and made sure I understand. You are the best.

by Gloria on Elk Grove Hearing

I can only say that EG hearing care are the best! Isaac has the patience of Job as I presented him with all sorts of problems but I am completely happy! Hearing sounds I did not realize I was missing

I got new hearing aids this summer and Dr. Amy White worked with me to get the best ones for me. I’m extremely happy with the service and the care from Elk Grove Hearing (both Dr. Amy and Isaac) and would recommend anyone to them.

Excellent & Caring Service

I was extremely happy with Dr. Amy White. She is very competent and so very thorough in trying to make sure I rec’d the very best hearing aid for my unusually difficult ear problem and was diligent in making sure the settings were exactly what I needed. I am so happy that I was finally able to find a hearing aid that is working so well. Dr. Amy is so professional and caring. I highly recommend her. Isaac was also very helpful in explaining their service going forward, and is very professional.

Elk Grove Hearing

Isaac was very thorough and informative. I appreciated the way he took his time with me. I am very happy with my new hearing aids and the positive difference it has made. I look forward to having a good relationship with Elk Grove Hearing.

Amy White is a great audiologist, competent and compassionate w/ excellent listening skills. Provided a very comprehensive hearing test and explained the results in detail. Also provided a clear understanding of the various hearing aid solutions and costs. I’m an engineer and was quite comfortable with the entire process.

When I noticed that I was not hearing well, my doctor sent me to an audiologist for a hearing test. She confirmed that I needed hearing aids. I did not know anything about how to proceed. I selected Elk Grove Hearing Care which was on the list. I am so thankful I did.
Isaac White told me to make an appointment so I went the next day. Both Isaac and Amy White were very cordial. Dr. Amy gave me an overview of hearing aids, explained in details the findings of my hearing test, showed me the various kinds of aids, the usage of aids, care and maintenance, services offered, trial period time, information book of hearing loss, costs, etc. I felt at ease to ask questions and even trivial ones too.
Both Isaac and Amy were very knowledgeable and patient with me. I selected the aids that Amy recommended, and I am happy and satisfied with the aids.
I highly recommend Elk Grove Hearing Center to anyone who wants quality service and practical advice. In summary, Dr. Amy is professional, patient, and personable.
My husband accompanied me each week when I went to have my aids adjusted or sounds checked. He was so impressed with the details and assistance that Dr. Amy provided for me that he asked about his hearing needs. Isaac conducted a hearing test and found out he also had some hearing loss. He has new hearing aids and is satisfied with them. Now both of us have better communication without repeating or yelling!

by Linda on Elk Grove Hearing
World Class Customer Service & CARE

My parents’ current Audiologist/medical group no longer dispenses hearing devices. We were given a list of vendors to choose from. After researching, we decided to call Elk Grove Hearing Care. This is one of the best decisions ever made!!At our first visit, a hearing test was performed on my mother. Amy was so thorough and informative explaining her analysis and recommendation. I was so impressed. My mother’s previous Audiologist never provided that amount of detail. Once we had a good understanding of her hearing deficiencies; Amy proceeded to discuss the different device options available. Again, I was very impressed with Amy’s knowledge. (Mind you, my mother’s previous Audiologist never provided her with device suggestions/recommendations.)My Father also was impressed with Amy and Issac; he decided to upgrade his hearing aids. Because of my Father’s arthritis in his hand/fingers, it made it difficult for him to insert the earpiece. They ordered a different style to fit his needs. Issac was very patient explaining/demonstrating how the TV device works; he had to explain a couple of times.Both Issac and Amy make a wonderful team. They truly care about their patients, wanting to provide the best possible service. They have a great 30-day trial period. You, basically, ‘test-drive’ your devices before purchasing.I highly, highly recommend Elk Grove Hearing Care. You will not be disappointed!Thank you Issac and Amy for your wonderful care!!Warmly,Linda

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